Terms of Service
Effective date: October 18, 2026
These terms govern your use of myspiritgems.com and your purchases from Spirit Gems, located at 63635 Johnson Rd, Bend, OR 97703. When you use the site or place an order, you agree to these terms.
Products and descriptions
Our jewelry, suncatchers, dream catchers, and accessories are handmade. We describe and photograph each item as accurately as we can, but natural stones vary in color, pattern, size, and inclusions, so the piece you receive may look slightly different from the photos. Screen colors also vary from device to device.
Stone treatments
Some stones are dyed or treated, and we say so in the product listing. For example, turquoise howlite is howlite that has been dyed to look like turquoise. It is not natural turquoise. If you have a question about a stone, contact us before you buy.
No medical or healing claims
Our products are decorative items and jewelry. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Any traditional or cultural meaning we mention about a stone is for interest only, and it is not a health claim. Always talk to a qualified professional about health concerns.
Pricing and payment
Prices are in U.S. dollars and can change without notice. Shipping is calculated at checkout. If an item is listed at the wrong price, we may cancel the order and refund you in full. You pay through a secure third-party payment processor at checkout.
Orders
We may refuse or cancel any order, for example because an item is out of stock, we suspect fraud, or a price or listing contains an error. If we cancel an order after you've paid, we'll refund you in full.
Shipping and returns
Our Shipping Policy and Return & Refund Policy are part of these terms.
Product care and safety
Jewelry contains small parts, so keep it away from young children. Suncatchers and items with glass prisms can focus sunlight, so don't hang them near anything that could catch fire.
Intellectual property
All content on this site, including photos, text, and designs, belongs to Spirit Gems. You may not use it without our written permission.
Limitation of liability
To the fullest extent the law allows, Spirit Gems is not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount you paid for the product.
Governing law
The laws of the State of Oregon govern these terms. Any dispute will be handled in the courts of Deschutes County, Oregon.
Changes
We may update these terms at any time. When we do, we'll post the new version here with a new effective date.
Contact us
Phone: (541) 280-4340 · Email: [email protected]
